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Novotel Sydney on Darling Harbour

4.5-star property
100 Murray Street, Sydney, NSW 1800 796 370
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4.2 out of 5
Very good!
See all 373 wotif Reviews

"Currently a lot of construction around the Novotel and food is not as easy to walk to as it has been in the past. We got a great room with harbour vie ... " More

By a verified traveller on Sun 09 Jul 2023

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Hotel Description

A luxury stay in the heart of Sydney awaits you at Novotel Sydney on Darling Harbour. You'll be 0.6 km (0.4 mi) from International Convention Centre Sydney and 0.6 km (0.4 mi) from Star Casino. Highlights at this hotel include a restaurant, an outdoor swimming pool, and a bar/lounge.

The restaurant, The Ternary, is open for breakfast, lunch, and dinner. Enjoy the gym, outdoor tennis court, and pool loungers. 2250 square feet (209 square meters) of event facilities include conference space, and other business amenities include a business center. Other amenities include free WiFi in public areas, a snack bar/deli, and laundry facilities. Full breakfast is available daily between 6:30 AM and 10 AM. There's also self parking, along with the convenience of car rentals on site.

With a stay at this 4.5-star Sydney Central Business District hotel, you'll be 1 km (0.6 mi) from SEA LIFE Sydney Aquarium and 2.6 km (1.6 mi) from Circular Quay.

Superior Room, 1 Queen Bed

Bed Count 1 Queen Bed Maximum Occupancy 2 Max
AU$229* Per night/room 13 Aug. - 14 Aug.

Superior Double Room, 2 Double Beds

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Room, 1 Queen Bed, Harbour View

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Room, 1 Queen Bed, View (Skyline View)

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Double Room, 2 Double Beds, View (Skyline View)

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive Double Room, 2 Double Beds, Harbour View

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Novotel Sydney on Darling Harbour ratings based on 373 Verified Reviews

Review Summary
4.2 out of 5 4.0 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.0 out of 5.0

Guest reviews for Novotel Sydney on Darling Harbour

Everyone (132) Couples (49) Family (122)
5 out of 5

Posted by on 17 Jul. 2023

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4 out of 5
Shower drips in 659

Posted by on 15 Jul. 2023

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Comment from Hotel Management

17 Jul. 2023 by Hotel Management

Dear Chamath,Thank you for taking the time to rate your recent experience at Novotel Darling Harbour. We appreciate your feedback and are glad to hear that you had a satisfactory stay overall.We understand that there are areas where we could have improved, and we apologise for any shortcomings. Your feedback is valuable to us as we strive to provide a memorable and enjoyable experience for all our guests.Once again, thank you for your feedback, and we hope to have the opportunity to welcome you back in the future for an even better experience.sincerely,Hotel ManagementNovotel Darling Harbour

5 out of 5

Posted by on 14 Jul. 2023

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Comment from Hotel Management

17 Jul. 2023 by Hotel Management

Dear Hayley,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

4 out of 5
Currently a lot of construction around the Novotel and food is not as easy to walk to as it has been in the past. We got a great room with harbour views to watch the fireworks which was a highlight for my boys. Rooms are comfortable, beds comfortable.

Posted by on 9 Jul. 2023

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Comment from Hotel Management

10 Jul. 2023 by Hotel Management

Dear Michelle,Thank you for your feedback and for rating your recent stay at Novotel Sydney Darling Harbour. We're glad to hear that your experience was positive overall.We appreciate your high rating and strive to continuously improve our services to ensure that every guest has a great stay. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.sincerely,Hotel ManagementNovotel Sydney Darling Harbour

4 out of 5
I liked the card system when accessing the lift to your room. I liked the seating area to relax.

Posted by on 8 Jul. 2023

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Comment from Hotel Management

10 Jul. 2023 by Hotel Management

Dear Brad,Thank you for your feedback and for rating your recent stay at Novotel Sydney Darling Harbour. We're glad to hear that your experience was positive overall.We appreciate your high rating and strive to continuously improve our services to ensure that every guest has a great stay. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.sincerely,Hotel ManagementNovotel Sydney Darling Harbour

4 out of 5
It was a great location for families to access all that Sydney has to offer.

Posted by on 6 Jul. 2023

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Comment from Hotel Management

10 Jul. 2023 by Hotel Management

Dear Nathan,Thank you for your feedback and for rating your recent stay at Novotel Sydney Darling Harbour. We're glad to hear that your experience was positive overall.We appreciate your high rating and strive to continuously improve our services to ensure that every guest has a great stay. Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future for another enjoyable stay.sincerely,Hotel ManagementNovotel Sydney Darling Harbour

5 out of 5
Conivinent.

Posted by on 3 Jul. 2023

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Comment from Hotel Management

6 Jul. 2023 by Hotel Management

Dear Uditha,Thank you for your perfect rating and for choosing Novotel Sydney Darling Harbour for your recent stay. We are absolutely thrilled that you had such a wonderful experience with us.Delivering exceptional service and creating memorable experiences for our guests is our top priority, and we are delighted that we succeeded in meeting your expectations. Your satisfaction is our greatest reward, and we appreciate your kind words.We look forward to welcoming you back for another outstanding stay.sincerely,Hotel ManagementNovotel Sydney Darling Harbour

4 out of 5
The food is awesome

Posted by on 3 Jul. 2023

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Comment from Hotel Management

3 Jul. 2023 by Hotel Management

Dear Antonio,Thank you for taking the time to rate your recent experience at Novotel Darling Harbour. We appreciate your feedback and are glad to hear that your overall experience was positive.We strive to provide exceptional service and a comfortable stay for all our guests, and we are pleased that we met your expectations. Your feedback helps us identify areas for growth and enhance our services.Thank you once again for your rating, and we hope to have the opportunity to welcome you back in the future. Sincerely,Hotel Management Novotel Sydney Darling Harbour

5 out of 5
The attention to conservation is commendable. The lack of room slippers was surprising as was the absence of cotton buds and nail file that I would expect in a hotel of the Novotel class

Posted by on 2 Jul. 2023

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Comment from Hotel Management

4 Jul. 2023 by Hotel Management

Dear William,Thank you for choosing Novotel Darling Harbour and for providing us with a perfect rating. We are absolutely delighted to hear that you had an exceptional experience during your stay with us.Our team works hard to ensure that every guest feels welcomed and receives the highest level of service. It is gratifying to know that we met your expectations and that you were completely satisfied with your stay.We greatly appreciate your positive feedback, as it motivates us to continue delivering outstanding hospitality to all our guests.Thank you once again for your kind words and for choosing our hotel. It would be a pleasure to welcome you back in the future and provide you with another exceptional stay.sincerely,Novotel Sydney Darling Harbour

5 out of 5

Posted by on 2 Jul. 2023

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Comment from Hotel Management

6 Jul. 2023 by Hotel Management

Dear Michelle,Thank you for giving us with a great score. We are thrilled to know that you had a wonderful experience during your stay at Novotel Sydney Darling Harbour. Providing exceptional service and ensuring our guests have a memorable stay is our top priority.We appreciate your recognition and look forward to welcoming you back for another great experience in the future.Sincerely,Hotel Management Novotel Sydney Darling Harbour

About the Novotel Sydney on Darling Harbour

Location 100 Murray Street, Sydney, NSW 2009

Property Features

Novotel Sydney on Darling Harbour offers its guests an outdoor pool, an outdoor tennis court, and a fitness center. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces. You'll find a business center on site. Event space at this hotel measures 2250 square feet (209 square meters) and includes conference space. A terrace, tour/ticket assistance, and multilingual staff are also featured at the luxury Novotel Sydney on Darling Harbour. For a fee, parking is available. This 4.5-star Sydney hotel is smoke free.

  • 525 guestrooms or units
  • 10 levels
  • 2250 sq ft of conference space
  • 209 sq m of conference space
  • Deli
  • Poolside lounge chairs
  • Business facilities
  • Conference space
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Terrace
  • Newspapers in lobby (free)
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar or lounge
  • Dining venue

Internet

Available in all rooms: Free WiFi , Wireless internet access

Available in some public areas: Free WiFi , Internet access - wireless

Parking

Self parking (surcharge)

Transport

  • Train station: Exhibition Centre Station (0.6 km / 0.4 mi)
  • Metro station: Convention Light Rail Station (0.2 km / 0.1 mi)
  • Parking: Self parking available for a surcharge

Room Amenities

Novotel Sydney on Darling Harbour offers 525 accommodations with safes and complimentary newspapers. A pillow menu is available. Smart televisions come with premium cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Sydney hotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

  • In-room dining (24 hours)
  • Smart television
  • Cable channels
  • Premium channels
  • Refrigerator
  • Electric kettle
  • Pillow options
  • Shower and tub combination
  • Cribs (free)
  • Rollaway beds (surcharge)
  • Housekeeping (daily)
  • Newspapers (free)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Sound-insulated rooms
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Free tea bags/instant coffee
  • Wardrobe or closet

Food & Drink

For a fee, guests can enjoy full breakfast daily from 6:30 AM to 10 AM.

The Ternary - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.

24-hour room service is available.

Hotel Policies

Check-in

  • Check-in time starts at 3:00 PM
  • Minimum check-in age is: 18

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for AUD 60.0 per night.
  • Free cribs (infant beds)!

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Discover, Diners Club, JCB International, Union Pay, debit cards, and cash. For guests' safety, the property includes a smoke detector in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. The property is cleaned and disinfected using an electrostatic sprayer; disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast, lunch, and dinner, and also through room service. Each guestroom is kept vacant for a minimum of 48 hours between bookings. This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels). This property affirms that it adheres to the cleaning and disinfection practices of Bureau Veritas (3rd party expert - Global).

  • Service animals are allowed
  • Service animals are exempt from fees/restrictions
  • Debit cards
  • UnionPay
  • Staffed front desk
  • Smoke detector
  • LGBTQIA friendly
  • Property is cleaned with disinfectant
  • Staff wear personal protective equipment
  • Protective clothing is not available for guests
  • Shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property follows a brand or regulatory agency's sanitisation guidelines ALLSAFE (Accor Hotels)
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available for dinner
  • Individually wrapped food options are available through room service
  • gap period enforced between guest stays 48 hours
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Guest accommodation is not sealed after cleaning
  • Electrostatic spray is used for disinfection
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Property follows sanitisation practices of Bureau Veritas (3rd party expert - Global)
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Property does not require health documentation at check-in

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately AUD 35 for adults and AUD 16.50 for children
  • Covered self parking fee: AUD 65 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per night
  • Credit card charges are subject to a surcharge of 1.1 percent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Novotel Hotel Sydney Darling Harbour
  • Novotel Sydney Darling Harbour
  • Sydney Darling Harbour Novotel
  • Accor Sydney On Darling Harbour
  • Darling Harbour Novotel
  • Novetel Sydney
  • Novotel Sydney On Darling Harbour Hotel Sydney
  • Sydney Novotel
  • Novotel Sydney Darling Harbour Hotel
  • Novotel Sydney On Darling Harbour Hotel
  • Novotel Sydney on Darling Harbour Hotel
  • Novotel Sydney on Darling Harbour Sydney
  • Novotel Sydney on Darling Harbour Hotel Sydney

You should know

  • Pool access available from 6:30 AM to 9:30 PM.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.