Great Southern Hotel Melbourne puts you in the heart of Melbourne, within just a 10-minute stroll of SEA LIFE Melbourne and Melbourne Convention and Exhibition Centre. Highlights at this hotel include a restaurant and in-room free WiFi.
This smoke-free hotel offers free WiFi in public areas, a 24-hour front desk, and tour/ticket assistance. Added amenities include laundry facilities, multilingual staff, and luggage storage. Cooked-to-order breakfast is available daily between 7:30 AM and 9:30 AM. There's also the convenience of self parking.
Sights within a 10-minute walk of this 3.5-star Melbourne Central Business District hotel include Crown Casino and Marvel Stadium.
Great Southern Hotel Melbourne ratings based on 413 Verified Reviews
Review Summary
4.0
out of 5
4.0 out of 5.0
Room cleanliness4.0 out of 5.0
Service & staff4.5 out of 5.0
Room comfort0.0 out of 5.0
Hotel condition4.0 out of 5.0
Guest reviews for Great Southern Hotel Melbourne
Everyone (190)Couples (95)Family (64)
4 out of 5
Good value
Posted by Kenneth on 20 Jul. 2023
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Comment from Hotel Management
20 Jul. 2023
by Eds
Dear Kenneth,Thank you for taking the time to share your feedback with us. We appreciate your rating and review on Wotif.We are glad to know that you found good value in your stay at The Great Southern Hotel Melbourne. We strive to provide our guests with a comfortable and enjoyable experience at a reasonable price.If you have any specific suggestions or areas where you think we can improve, please don't hesitate to let us know. Your feedback helps us enhance our services and ensure a better experience for our future guests.Once again, thank you for choosing to stay with us. We hope to have the opportunity to welcome you back in the future for an even more memorable stay.Best regards,The Great Southern Hotel Melbourne Management
4 out of 5
.
Posted by Olivier on 19 Jul. 2023
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Comment from Hotel Management
19 Jul. 2023
by Gil
Hi Oliver,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne
4 out of 5
I didn't like the dust under the beds and on top of the mirrors but everything else was great
Posted by Pamela on 19 Jul. 2023
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Comment from Hotel Management
19 Jul. 2023
by gil
HI Pamela,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne
5 out of 5
Worth the cost of the toom. Room size (twin single) was good, all aminities were clean, working and good size. Lift was out, but was due to faulty parts needing replacment which was happening the next day. No fault of the staff or hotel. Overall great stay.
Posted by Craig on 18 Jul. 2023
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Comment from Hotel Management
19 Jul. 2023
by gil
Hi Craig,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne
4 out of 5
Great price in a convenient location. Unfortunately I was ‘greeted’ at the desk by a girl who said she can’t help because she’d finished her shift and said her colleague would assist and then that girl answered that she had also finished her shift. The two then wandered around for a bit while I waited for someone to walk past and see me that was actually able to check me in. The 3 staff I spoke to after were amazing, friendly and helpful.
Posted by Kayla on 13 Jul. 2023
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Comment from Hotel Management
13 Jul. 2023
by Eds
Dear Kayla,Thank you for sharing your feedback on your recent stay with us. We appreciate your positive comments about the great price and convenient location. We apologize for the initial inconvenience you experienced during check-in due to the unavailability of the staff members who were finishing their shifts. We understand the frustration this may have caused, and we apologize for the delay in assisting you.However, we are glad to hear that the three staff members you interacted with afterward provided you with amazing, friendly, and helpful service. We will make sure to recognize their efforts and pass on your kind words to them.Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future, providing you with an even better experience.Best regards,Great Southern Hotel Melbourne
4 out of 5
Good value for a great location.
Posted by Helen on 12 Jul. 2023
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Comment from Hotel Management
12 Jul. 2023
by gil
Hi Helen,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne
4 out of 5
Great value for money in a good location
Posted by DON on 11 Jul. 2023
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Comment from Hotel Management
11 Jul. 2023
by Eds
Dear Don,Thank you for sharing your feedback on your recent stay with us. We are glad to hear that you found our hotel to be great value for money and located in a favorable area.We appreciate your positive comments and are delighted that you had a satisfactory experience. We strive to provide excellent service and value to all our guests.Thank you for choosing our hotel, and we hope to have the pleasure of welcoming you back in the future.Best regards,The Great Southern Hotel Melbourne
3 out of 5
Toilet seats bit effy.
Posted by Wayne on 10 Jul. 2023
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Comment from Hotel Management
11 Jul. 2023
by Eds
Dear Wayne,Thank you for taking the time to provide feedback on your recent stay with us. We appreciate your comments regarding the toilet seats.We apologize for any inconvenience caused by the toilet seat issue. We take guest feedback seriously, and we will address this matter promptly to ensure that our facilities are in optimal condition for our guests.We value your feedback as it helps us to continually improve our services and facilities. Thank you for choosing our hotel, and we hope to have the opportunity to welcome you back in the future, providing you with an even better experience.Best regards,The Great Southern Hotel Melbourne
1 out of 5
There was 24 hr road works just metres from our 3rd storey room
Posted by Mark on 9 Jul. 2023
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Comment from Hotel Management
9 Jul. 2023
by Giel
Hi Mark,Thank you for taking the time to send your feedback. We do take pride in catering to our guests’ needs the best way we can. We will surely continue bringing out the best service to our guests. Thank you for staying with us and we hope to see you again at GSH! Sincerely, The Great Southern Hotel Melbourne
5 out of 5
Would recommend this place to my friends staying in the city area in Melbourne
Posted by Nimesh on 7 Jul. 2023
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Comment from Hotel Management
9 Jul. 2023
by giel
Hi Nimesh,Thank you for the positive review! We are glad you liked your stay at The Great Southern Hotel Melbourne. We hope to welcome you back to The Great Southern Hotel Melbourne in the future. Regards, The Great Southern Hotel Melbourne
There's a restaurant on site. WiFi is free in public spaces. Tour/ticket assistance, multilingual staff, and laundry facilities are also featured at Great Southern Hotel Melbourne. Limited parking is available for a fee and is offered on a first-come, first-served basis. This 3.5-star Melbourne hotel is smoke free.
Train station: Southern Cross Station (0.7 km / 0.4 mi)
Parking: Self parking available for a surcharge
Room Amenities
Great Southern Hotel Melbourne offers 285 air-conditioned accommodations with safes and coffee/tea makers. 32-inch LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. This Melbourne hotel provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered on request and change of towels can be requested.
LCD television
Digital channels
Refrigerator
Coffee maker
Housekeeping (on request)
Hair dryer
Safe
Toiletries (free)
Telephone
Iron and ironing board
Blackout drapes
Air conditioning
Ensuite bathroom
Change of towels (on request)
Food & Drink
For a fee, guests can enjoy cooked-to-order breakfast daily from 7:30 AM to 9:30 AM.
Great Southern Hotel Melbourne has a restaurant on site.
Hotel Policies
Check-in
Check-in time starts at 2:00 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Special check-in instructions:
Front desk staff will greet guests on arrival.
This property's cleaning deposit covers additional sanitation costs, to be imposed if a guest receives a positive COVID-19 test result during their stay at the property. Otherwise the deposit is refundable via credit card within 7 days after check-out.
Front desk staff will greet guests on arrival.
Check-out
Check-out by 10 AM
Payment types
Children and extra beds
Children are welcome.
Kids stay free! One child 12 years old or younger stays free when using existing bedding.
Rollaway/extra beds are not available.
Cribs (infant beds) are not available.
Pet Policy
No pets allowed
Policies
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, Union Pay, debit cards, and cash. This property reserves the right to pre-authorize the guest's credit card prior to arrival.
For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards in each accommodation. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; staff at the property wear personal protective equipment; a shield is in place between staff and guests in main contact areas; temperature checks are available to guests; cashless payment methods are available for all transactions.
No rollaway/extra beds available
No cots (infant beds) available
Children stay free
Parking height restrictions apply
One child stays free
Debit cards
UnionPay
Staffed front desk
Smoke detector
Security system
Children stay free - maximum age 12
Credit card pre-authorisation
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are not provided with hand sanitiser
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
No gap period between guests' stays
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Property does not follow sanitisation practices of any association
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation is not required for facilities on site
Mobile key entry is not available
Food service not has not been amended for enhanced safety
Property does not require health documentation at check-in
Fees
Guests will be asked to pay the following charges at the property:
Deposit: AUD 100 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
Fee for cooked-to-order breakfast: approximately AUD 16 for adults and AUD 16 for children
Self parking fee: AUD 30 per night
Early check-in fee: AUD 30 (subject to availability)
Late check-out fee: AUD 35 (subject to availability)
Credit card charges are subject to a surcharge of 2 percent
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
Hotel Names
Great Melbourne
Great Southern Hotel Melbourne
Great Southern Melbourne
Great Southern Melbourne Hotel
Hotel Great Southern Melbourne
Melbourne Great Southern Hotel
Southern Hotel Melbourne
Southern Melbourne
Enterprize Hotel Melbourne
Great Southern Hotel
Great Southern Melbourne
Great Southern Hotel Melbourne Hotel
Great Southern Hotel Melbourne Melbourne
Great Southern Hotel Melbourne Hotel Melbourne
You should know
One child 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
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Frequently Asked Questions
Great Southern Hotel Melbourne offers free cancellation on select room rates. Check out the cancellation policy for more info.
Great Southern Hotel Melbourne uses enhanced cleaning measures, ensures social distancing, and gives staff personal protective equipment. There is a shield between guests and staff in the main contact areas.
Yep, Great Southern Hotel Melbourne has a self car park for AUD 30 per night. Onsite parking is limited.
The closest beach to Great Southern Hotel Melbourne is St Kilda Beach (5.8 km).
You bet, cooked-to-order breakfast is offered daily between 7:30 AM and 9:30 AM.
No, Great Southern Hotel Melbourne does not offer an airport shuttle service.
Yep, you can grab a meal at Great Southern Hotel Melbourne's onsite restaurant.
Check-in begins at 2:00 PM. Check-out time is 10 AM.
*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.
