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RACV Royal Pines Resort Gold Coast

5-star property
Ross Street, Benowa, QLD 1800 796 370
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4.6 out of 5
Exceptional!
See all 371 wotif Reviews

"Awesome resort, with plenty to do. Staff were great and rooms newly renovated. " More

By a verified traveller on Sun 16 Jul 2023

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Hotel Description

A luxury stay in Gold Coast awaits you at RACV Royal Pines Resort Gold Coast. Within a 20-minute stroll, you'll find Royal Pines Resort Golf Course and Gold Coast Regional Botanic Gardens. Highlights at this family-friendly hotel include 4 restaurants, 2 bars/lounges, and a full-service spa.

A day of pampering at One Spa can include hot stone massages, prenatal massages, and body wraps along with aromatherapy and hydrotherapy. The restaurant, Kalinda Restaurant, is open for breakfast. At the hotel's own poolside bar, you can stop for a drink. Enjoy the 5 outdoor tennis courts, golf course and free water park plus access to golf lessons. A conference center and a business center are among the business amenities offered. Other amenities include an outdoor swimming pool, free WiFi in public areas, and a gym. Buffet breakfast is available daily between 6:30 AM and 10:00 AM. There's also the convenience of free self parking.

Attractions within a 10-minute drive of this 5-star Benowa hotel include Cavill Avenue and The Star Gold Coast.

Superior King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max
AU$182* Per night/room 6 Aug. - 7 Aug.

Mountain View Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

Executive King Room

Bed Count 1 King Bed Maximum Occupancy 3 Max

Executive Spa Suite

Bed Count 1 King Bed Maximum Occupancy 3 Max

Deluxe Mountain View Room

Bed Count 2 Queen Beds Maximum Occupancy 4 Max

Superior Twin Room

Bed Count 2 Full Beds Maximum Occupancy 4 Max

RACV Royal Pines Resort Gold Coast ratings based on 371 Verified Reviews

Review Summary
4.6 out of 5 4.5 out of 5.0
Room cleanliness 4.5 out of 5.0
Service & staff 4.5 out of 5.0
Room comfort 0.0 out of 5.0
Hotel condition 4.5 out of 5.0

Guest reviews for RACV Royal Pines Resort Gold Coast

Everyone (121) Couples (58) Family (118)
4 out of 5
Great golf course.

Posted by on 18 Jul. 2023

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Comment from Hotel Management

19 Jul. 2023 by The team at RACV Royal Pines Resort

Thank you for the review.Warm Regards

5 out of 5
Awesome resort, with plenty to do. Staff were great and rooms newly renovated.

Posted by on 16 Jul. 2023

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Comment from Hotel Management

16 Jul. 2023 by TEAM RPR

Thank You

5 out of 5
Amazing staff and facilities. Easy check in. Great location

Posted by on 16 Jul. 2023

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Comment from Hotel Management

16 Jul. 2023 by TEAM RPR

Thank you

5 out of 5
My wife and two young kids had a blast here. The heated pool in the middle of winter was amazing, as was the breakfast. I also enjoyed an early morning workout in the gym too. Would definitely book here again.

Posted by on 14 Jul. 2023

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Comment from Hotel Management

15 Jul. 2023 by The team at RACV Royal Pines Resort

Dear Curtis, Thank you for choosing to stay with us and for taking the time to leave a review. I'm glad that you were able to enjoy the pool and gym while staying with us. We look forward to welcoming you back in the near future. Warm Regards

5 out of 5
Enjoyable stay

Posted by on 12 Jul. 2023

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Comment from Hotel Management

13 Jul. 2023 by The team at RACV Royal Pines Resort

Thank you for the review. Warm Regards

4 out of 5
Far from the madding crowd. Very clean, friendly, good food and wonderful view of hot air balloons overlooking the mountains beyond. Magic.

Posted by on 11 Jul. 2023

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Comment from Hotel Management

12 Jul. 2023 by The team at RACV Royal Pines Resort

Thank you John for taking the time to leave a positive review. How beautiful are the hot air balloons in the morning! Hopefully we will be welcoming you back in the near future for another relaxing stay. Warm Regards

5 out of 5
Enjoyed our stay in a larger refurbished studio room. Fab breakfast buffet and the service from the team was excellent.

Posted by on 10 Jul. 2023

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Comment from Hotel Management

12 Jul. 2023 by The team at RACV Royal Pines Resort

Thank you for choosing to stay with us and for taking the time to leave a review. I am pleased to see you had an enjoyable stay. We look forward to welcoming you back in the near future. Warm Regards

5 out of 5

Posted by on 9 Jul. 2023

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Comment from Hotel Management

12 Jul. 2023 by The team at RACV Royal Pines Resort

Thank you for your review. Warm Regards

2 out of 5
The water pressures in the shower was excellent when fully on hot water but as you moved the tap mixer around towards the cold the pressure dropped away dramatically So where the mixer ended up so the water temperature was suitable for a shower was not far from the cold end which meant the water pressure was very ordinary I got a maintenance guy to come and look at it and he said that is how it is the hot water pressure is sooooo much stronger than the cold water and the cold water has some sort of regulator to managed it’s pressure When I asked why the hot water didn’t have a regulator the guy said that is just the way it is He said no one else had ever complained which surprised me and makes me think it is more of a problem to my room or the rooms around 1906 So was pretty disappointed with my stay I love a good water pressure shower and was so excited when I turned the shower on as I start at fully hot and then work back to get the right temperature And could not believe how much the pressure dropped away before I reached a suitable temperature

Posted by on 9 Jul. 2023

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Comment from Hotel Management

12 Jul. 2023 by The team at RACV Royal Pines Resort

Thank you for your review. Sincerest apologies regarding the water temperature in your room. This has been shared with our Maintenance Manager to further look into and to rectify. We hope that despite this you had an enjoyable stay. Warm Regards

5 out of 5
Good facilities and very friendly staff..

Posted by on 7 Jul. 2023

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Comment from Hotel Management

7 Jul. 2023 by Team RPR

Thank you

About the RACV Royal Pines Resort Gold Coast

Location Ross Street, Benowa, QLD 4217

Property Features

RACV Royal Pines Resort Gold Coast offers its guests a full-service spa, a golf course, and a complimentary water park. There are 4 restaurants and 2 coffee shops/cafes, as well as a snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces. You'll find a business center on site. An outdoor pool, a children's pool, and a health club are also featured at the luxury RACV Royal Pines Resort Gold Coast. Self parking is free. This 5-star Gold Coast hotel is smoke free.

  • 333 guestrooms or units
  • 22 levels
  • 4 dining venues
  • 2 bars or lounges
  • 2 coffee shops
  • Built in 1991
  • Deli
  • Childcare (surcharge)
  • Poolside lounge chairs
  • Umbrellas for the pool
  • Charging station for electric cars
  • Conference center
  • Business facilities
  • Breakfast available (surcharge)
  • Coffee in lobby
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Express check-out
  • Staff is multilingual
  • Storage area for luggage
  • Front-desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • Gift shop
  • Beauty salon
  • Television in lobby
  • Bellhop
  • Elevator
  • No smoking on site
  • Bar by the pool

Family Friendly Amenities

  • Family property
  • Free water park access
  • Number of outdoor pools - 1
  • Children's pool
  • Waterslide
  • Free WiFi
  • Outdoor tennis courts - 5
  • Snack bar/deli
  • Laundry facilities
  • Babysitting or childcare (surcharge)
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Parking: Free self parking

Room Amenities

RACV Royal Pines Resort Gold Coast offers 333 accommodations with minibars and safes. Beds feature pillowtop mattresses. LCD televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

  • Pillowtop beds
  • Minibar
  • In-room dining (limited hours)
  • LCD television
  • Digital channels
  • Coffee maker
  • Housekeeping (daily)
  • Hair dryer
  • Safe
  • Toiletries (free)
  • Telephone
  • Iron and ironing board
  • Desk
  • Blackout drapes
  • Climate control (air conditioning)
  • Ensuite bathroom
  • Connecting rooms available
  • Wheelchair accessible

Food & Drink

For a fee, guests can enjoy buffet breakfast daily from 6:30 AM to 10:00 AM.

Kalinda Restaurant - This restaurant serves breakfast only.

Trattoria Amici - This restaurant specializes in Italian cuisine and serves dinner only. Open daily.

Arakawa Japanese - This restaurant specializes in Japanese cuisine and serves dinner only. Open select days.

Panorama - Onsite café. Open daily.

Tees Clubhouse - Onsite restaurant. Open daily.

Room service (during limited hours) is available.

Spa Services

  • Body treatments
  • Facial treatments
  • Number of treatment rooms 6
  • Couples treatment rooms
  • Manicures and pedicures
  • Body wraps
  • Body scrubs
  • Aromatherapy treatments
  • Hydrotherapy treatments
  • Spa tub in spa
  • Massages
  • Hot stone massage
  • Prenatal massage
  • Steam room in spa

Hotel Policies

Check-in

  • Check-in time starts at 2 PM
  • Minimum check-in age is: 18
  • Check-in time ends at midnight

Special check-in instructions:

Front desk staff will greet guests on arrival.

Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 11:00 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for AUD 60.0 per day.
  • Cribs (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Charges for extra guests may apply and vary according to property policy.

A credit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa, Mastercard, American Express, Diners Club, JCB International, and debit cards. Cash is not accepted. This property reserves the right to pre-authorize the guest's credit card prior to arrival. This property advises that enhanced cleaning and guest safety measures are currently in place. Disinfectant is used to clean the property; commonly-touched surfaces are cleaned with disinfectant between stays; bed sheets and towels are laundered at a temperature of at least 60°C/140°F. Social distancing measures are in place; periodic temperature checks are conducted on staff; guests are provided with hand sanitizer; cashless payment methods are available for all transactions; contactless room service is available. Contactless check-out is available. Enhanced food service safety measures are in place. Individually-wrapped food options are available for breakfast and lunch, and also through room service.

  • No cots (infant beds) available
  • Children stay free
  • Number of children who can stay for free – 2
  • Debit cards
  • Staffed front desk
  • Children stay free - maximum age 12
  • Credit card pre-authorisation
  • Property is cleaned with disinfectant
  • Staff do not wear personal protective equipment
  • Protective clothing is not available for guests
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Social distancing measures are in place
  • Contactless check-in is not available
  • Property confirms they are implementing enhanced cleaning measures
  • Individually wrapped food options are available
  • Individually wrapped food options are available for breakfast
  • Individually wrapped food options are available for lunch
  • Individually wrapped food options are available through room service
  • No gap period between guests' stays
  • Staff temperature checks are conducted regularly
  • Temperature checks are not available to guests
  • Bed sheets and towels are washed at a temperature of at least 60°C/140°F
  • Commonly touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Contactless check-out is available
  • Cashless transactions are available
  • Masks are not compulsory at the property
  • Contactless food service / room service is available
  • Reservation is not required for facilities on site
  • Mobile key entry is not available
  • Food service has been amended for enhanced safety
  • Guests must provide health documentation

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: approximately AUD 39–39 for adults, and AUD 15–39 for children
  • Rollaway bed fee: AUD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • RACV Pines
  • RACV Pines Resort
  • RACV Resort Royal Pines
  • RACV Royal
  • RACV Royal Pines
  • RACV Royal Pines Benowa
  • Racv Royal Pines Gold Coast
  • RACV Royal Pines Resort Benowa
  • Royal Pines RACV
  • Royal Pines Resort RACV
  • Racv Royal Pines Ashmore
  • Racv Royal Pines Hotel Benowa
  • RACV Royal Pines Resort Gold Coast, Australia - Benowa
  • RACV Royal Pines Resort Gold Coast Hotel
  • RACV Royal Pines Resort Gold Coast Benowa
  • RACV Royal Pines Resort Gold Coast Hotel Benowa

You should know

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 2 children 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Awards & Affiliations

  • EarthCheck

National Rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

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Frequently Asked Questions

Destinations For You

*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.